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Dynamics 365 Field Service - Annual Subscription

Price: $1,140.00

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Item#:
6323160
MFG#:
C0LFNL-0001-1Y

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Availability: Subscription - Manufacturer Delivered
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Description

Dynamics 365 Field Service is engineered to address the complexities of modern field service management, from scheduling and dispatch to on-site service execution and real-time customer communication. By leveraging the power of AI, IoT technology, and an intuitive mobile experience, field service personnel are equipped with the tools they need to succeed in the field, while managers gain visibility into operations to make informed decisions.

Important Information

Specifications

  • Smart Scheduling & Dispatch: Utilize AI-driven scheduling recommendations to assign the right technician to the right job at the right time, optimizing travel routes and reducing downtime.
  • Mobile Field Service: Equip field technicians with a powerful mobile application that provides access to customer data, service histories, and real-time guidance for problem resolution.
  • Asset Management: Track and manage service assets with full visibility into equipment service history, maintenance schedules, and configuration settings to ensure optimal performance.
  • IoT Integration: Harness the power of IoT to predict service needs, automatically schedule preventive maintenance, and resolve issues remotely before they impact customers.
  • Customer Engagement: Offer customers self-service portals, proactive updates, and real-time tracking of service appointments to improve communication and satisfaction.
  • Analytics and Insights: Gain actionable insights into service operations with built-in analytics, monitoring technician performance, service trends, and customer feedback to continually improve service delivery.