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Dynamics 365 Field Service Device - Annual Subscription

Price: $1,740.00

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Item#:
6323163
MFG#:
C0LFNL-0007-1Y

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Availability: Subscription - Manufacturer Delivered
Ships 1 - 2 Business Days
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Description

Dynamics 365 Field Service Device subscription focuses on harnessing the power of mobile technology to streamline field service operations. It extends the capabilities of Dynamics 365 Field Service to connected devices, enabling technicians to receive, manage, and update service orders in the field, access detailed customer and product information, and capture service outcomes, all from their devices. This approach not only speeds up service delivery but also improves accuracy and customer satisfaction by providing technicians with the tools they need to resolve issues promptly and effectively.

Important Information

Specifications

  • Mobile Access to Service Orders: Technicians can view and manage their service orders in real-time, ensuring they are always informed of their schedules, tasks, and any last-minute changes.
  • Comprehensive Data at Fingertips: Access to customer information, service history, product manuals, and troubleshooting guides directly on the device, enabling informed decision-making and efficient problem resolution.
  • Real-Time Communication and Collaboration: Built-in communication tools allow technicians to collaborate with peers and experts, share insights, and seek advice, improving first-time fix rates and service quality.
  • GPS and Route Optimization: Integrated GPS functionality and route optimization to help technicians find the fastest routes, reducing travel time and increasing the number of daily service calls.
  • Offline Capabilities: Access to essential data and functionality even in offline mode, ensuring technicians can continue their work without interruption, regardless of connectivity.
  • Capture and Share Service Outcomes: Technicians can capture service outcomes, and customer signatures, and use the device camera to document service completion or issues, streamlining reporting and customer billing processes.