Privacy Policy
DirectDeals Privacy Policy
DirectDeals, LLC (“DirectDeals,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit or make a purchase on DirectDeals.com, use our mobile applications, interact with our stores, or otherwise engage with our services (collectively, the “Services”).
This policy applies to DirectDeals.com and other DirectDeals, LLC properties. It may not apply to other brands under DirectDeals, LLC that maintain separate policies.
We encourage you to read this Privacy Policy carefully. By using our Services, you consent to the practices described here. If you do not agree, please do not use the Services.
Information We Collect
We collect information you provide directly and information collected automatically.
Information You Provide
- Contact information (name, mailing address, email address, phone number)
- Payment and billing information (credit card details, other payment information)
- Account and order information
- Driver’s license or other identification for certain transactions
- Demographic or lifestyle information you voluntarily provide
- Communications you send to us (support inquiries, reviews, etc.)
- Any other information you choose to provide
Information Collected Automatically
- Device and usage information (IP address, browser type, device characteristics, operating system, referring URLs)
- Browsing behavior and interaction with our Services (pages viewed, time spent, clicks)
- Location information (general location derived from IP address or, if you enable it, precise location via GPS/Wi-Fi on mobile apps)
- Cookies, web beacons, pixels, and similar tracking technologies
We may also receive information about you from third-party sources, such as business partners, data analytics providers, or public databases, to help us update and improve our records.
How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders, including payment processing, shipping, and delivery
- To provide customer service and technical support
- To manage your account and our rewards/loyalty programs
- To communicate with you about transactions, updates, and service-related notices
- To send marketing and promotional communications (with your consent where required)
- To personalize your experience and tailor advertisements and offers
- To conduct research, analytics, and improve our Services and business operations
- To detect, prevent, and respond to fraud, security incidents, or illegal activity
- To comply with legal obligations and enforce our Terms of Use
We limit our collection and use of personal information to what is adequate, relevant, and reasonably necessary for the disclosed purposes.
How We Share Your Information
We do not sell your personal information for monetary consideration.
We may share your information in the following circumstances:
- With service providers who perform services on our behalf (e.g., order fulfillment, payment processing, shipping, marketing platforms, analytics, customer support, chat services)
- Among DirectDeals, LLC affiliates and subsidiaries
- In connection with a corporate transaction (merger, acquisition, sale of assets, or similar event)
- When required by law, court order, subpoena, or government request
- To protect the rights, property, or safety of DirectDeals, our customers, or others
- With your consent or at your direction
We require our service providers to use your information only for the purposes we specify and to maintain appropriate security.
Cookies and Tracking Technologies
We use cookies and similar technologies to operate our Services, improve functionality, analyze usage, provide personalized experiences, and support interest-based advertising. You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect your experience on our Site.
We honor Global Privacy Control (GPC) signals where applicable for opt-out of targeted advertising or sale/sharing of personal data.
Your Rights and Choices
You have the following choices regarding your personal information:
- Opt out of marketing communications: Follow the “unsubscribe” instructions in our emails, reply “STOP” to text messages, or contact us at support@directdeals.com.
- Update or correct your information: Log in to your account or contact us.
- Access, delete, or correct your data (for Texas residents under the Texas Data Privacy and Security Act): You may request to know what personal data we have about you, request correction of inaccuracies, or request deletion of your personal data (subject to legal exceptions).
- Opt out of targeted advertising or profiling: You may submit a request or use browser signals such as Global Privacy Control.
To exercise these rights, contact us at legal@directdeals.com or by mail at the address below. We will respond within the time required by applicable law and will not discriminate against you for exercising your rights.
If we deny a request, you may appeal the decision by contacting us with details of the appeal.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, we securely delete or anonymize it.
Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no security system is impenetrable, and we cannot guarantee absolute security. You transmit information to us at your own risk.
Children’s Privacy
We do not knowingly collect personal information from children under 13 years of age. If we become aware that we have collected such information, we will take steps to delete it.
Links to Third-Party Sites
Our Services may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the revised version with a new effective date on our website. Continued use of our Services after changes constitutes your acceptance of the updated policy. We will notify you of material changes where required by law.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, don't hesitate to get in touch with us at:
DirectDeals, LLC.
Attn: Privacy Officer
9901 IH 10 West, Suite
800 San Antonio, Texas 78230
Email: legal@directdeals.com
Phone: (800) 983-2471